Comments on: This site’s having BlueHost hosting problems. http://lucasmcdonnell.com/this-sites-having-bluehost-hosting-problems/ / knowledge connects people. Tue, 23 Mar 2010 18:43:32 +0000 hourly 1 http://wordpress.org/?v= By: Looking for webhosting? Try BlueHost. | lucasmcdonnell.com http://lucasmcdonnell.com/this-sites-having-bluehost-hosting-problems/comment-page-1/#comment-18599 Looking for webhosting? Try BlueHost. | lucasmcdonnell.com Sun, 14 Sep 2008 17:14:09 +0000 http://www.lucasmcdonnell.com/this-sites-having-bluehost-hosting-problems/#comment-18599 [...] I know I’ve complained about BlueHost before. But I was taking a look at Web Hosting Geeks today (I often like to check that I’m [...] [...] I know I’ve complained about BlueHost before. But I was taking a look at Web Hosting Geeks today (I often like to check that I’m [...]

]]> By: Find a web host through web hosting reviews. | lucasmcdonnell.com http://lucasmcdonnell.com/this-sites-having-bluehost-hosting-problems/comment-page-1/#comment-17090 Find a web host through web hosting reviews. | lucasmcdonnell.com Mon, 11 Aug 2008 03:21:25 +0000 http://www.lucasmcdonnell.com/this-sites-having-bluehost-hosting-problems/#comment-17090 [...] is just a short post to let you about a useful site I came across today. I’ve complained about my web host before — and I’m sure there are many others who feel my pain (my host [...] [...] is just a short post to let you about a useful site I came across today. I’ve complained about my web host before — and I’m sure there are many others who feel my pain (my host [...]

]]> By: Lucas McDonnell http://lucasmcdonnell.com/this-sites-having-bluehost-hosting-problems/comment-page-1/#comment-16231 Lucas McDonnell Thu, 03 Jul 2008 03:01:48 +0000 http://www.lucasmcdonnell.com/this-sites-having-bluehost-hosting-problems/#comment-16231 Thanks for your comment, Brand. I made sure to cite the good job that BlueHost support has done with my site -- I have dealt with some dedicated folks who were a ton of help getting things up and running again. That's not really my issue with their hosting. You're right about me not really having much experience with other web hosts, my comments are more directed at running a business in general. I think you do have a good point however, and I'm sure there are much worse hosts out there. My complaint with BlueHost is that they have already established a communication medium with their customers (Matt Heaton's blog) that they could also be using to communicate upgrades/changes/potential downtime to their customers. I totally understand that things sometimes go haywire -- my problem is more that I never really find out until all my sites are down and I have to call. At least with a bit of upfront communication they could avoid a great deal of customer frustration (I'm sure that would make their support folks happier as well). Thanks for your comment, Brand. I made sure to cite the good job that BlueHost support has done with my site — I have dealt with some dedicated folks who were a ton of help getting things up and running again.

That’s not really my issue with their hosting. You’re right about me not really having much experience with other web hosts, my comments are more directed at running a business in general. I think you do have a good point however, and I’m sure there are much worse hosts out there.

My complaint with BlueHost is that they have already established a communication medium with their customers (Matt Heaton’s blog) that they could also be using to communicate upgrades/changes/potential downtime to their customers. I totally understand that things sometimes go haywire — my problem is more that I never really find out until all my sites are down and I have to call. At least with a bit of upfront communication they could avoid a great deal of customer frustration (I’m sure that would make their support folks happier as well).

]]> By: Brand http://lucasmcdonnell.com/this-sites-having-bluehost-hosting-problems/comment-page-1/#comment-16228 Brand Wed, 02 Jul 2008 20:00:14 +0000 http://www.lucasmcdonnell.com/this-sites-having-bluehost-hosting-problems/#comment-16228 You are probably on a bad hosting block with bluehost. These guys are helpful about 85% of the time because some of their new techs are morons, but for the ones who have been there for a while, they are great at helping me solve any issues that I most likely created. You might feel negative about their performance because you haven't used many other hosts, I don't know. I have, like netfirms and they SUCK. Try asking a tech for help and he will direct you to the support ticket or tell you he will have to contact level 2 support EVERYTIME YOU CALL. Not to mention that the support number was NOT toll free when I used netfirms, so on and so on. Anyhow, bluehost is better than most and that should be the defining factor here. You are probably on a bad hosting block with bluehost. These guys are helpful about 85% of the time because some of their new techs are morons, but for the ones who have been there for a while, they are great at helping me solve any issues that I most likely created. You might feel negative about their performance because you haven’t used many other hosts, I don’t know. I have, like netfirms and they SUCK. Try asking a tech for help and he will direct you to the support ticket or tell you he will have to contact level 2 support EVERYTIME YOU CALL. Not to mention that the support number was NOT toll free when I used netfirms, so on and so on. Anyhow, bluehost is better than most and that should be the defining factor here.

]]> By: Lucas McDonnell http://lucasmcdonnell.com/this-sites-having-bluehost-hosting-problems/comment-page-1/#comment-11783 Lucas McDonnell Sat, 19 Jan 2008 22:00:12 +0000 http://www.lucasmcdonnell.com/this-sites-having-bluehost-hosting-problems/#comment-11783 Interesting post, Crazy Penguin. Based on the experience I've just had with BlueHost, I'm not at all surprised (although it does seem to be remarkably difficult to find a webhost that is not actually involved in some kind of shady business practices. The more I dig around, the more dissatisfied BlueHost customers I find. I'll definitely be looking to switch when I have the opportunity. Interesting post, Crazy Penguin. Based on the experience I’ve just had with BlueHost, I’m not at all surprised (although it does seem to be remarkably difficult to find a webhost that is not actually involved in some kind of shady business practices.

The more I dig around, the more dissatisfied BlueHost customers I find. I’ll definitely be looking to switch when I have the opportunity.

]]> By: Crazy Penguin http://lucasmcdonnell.com/this-sites-having-bluehost-hosting-problems/comment-page-1/#comment-11765 Crazy Penguin Sat, 19 Jan 2008 01:25:30 +0000 http://www.lucasmcdonnell.com/this-sites-having-bluehost-hosting-problems/#comment-11765 My experience has been less than stellar with Bluehost. Read more about my horror with Bluehost: http://inetintegrity.com/weblog/?p=1 My experience has been less than stellar with Bluehost.

Read more about my horror with Bluehost: http://inetintegrity.com/weblog/?p=1

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