Matt Moore’s got a short but insightful presentation on demonstrating the value of knowledge management (found via Bill Ives’ post), — and surprise, it’s not about the amount of documents your user base downloads or how many community members you have. I think Matt’s point is a good one. While it’s important to demonstrate the [...]

In February, I talked about the ROI of blogs – and how it’s often difficult to measure the time or effort that you put into them. While reading an article in the Special Libraries Association monthly publication, Information Outlook, I was reminded of the fact that’s it not only blogs that are tough measure a [...]

I recently came across the diagram below, which attempted to explain how feeds, blogs and various other parts of the content syndication process were interrelated. While this diagram was created to reflect the blog, feed and syndication situation in 2005, has that much really changed since then?