Here’s a short piece about the practice of adding “best bets” to enterprise search (”best bets” are essentially ponters introduced at the top of search results that direct users to documents that should have the highest ranking).
This article is based mainly on Dennis Deacon’s comment about setting up “best bets” in enterprise search on his [...]

Why do you read your favourite newspaper? What about your favourite magazine? You’d probably answer that it’s because they print content that you find interesting. Seems simple enough, doesn’t it?
But, if you think about it, you also read your favourite newspaper and magazine because of the content they don’t publish. Lots of the time, whether [...]