Comments on: Email: the path of least resistance. http://lucasmcdonnell.com/email-the-path-of-least-resistance/ / knowledge connects people. Tue, 23 Mar 2010 18:43:32 +0000 hourly 1 http://wordpress.org/?v= By: Lucas McDonnell http://lucasmcdonnell.com/email-the-path-of-least-resistance/comment-page-1/#comment-41898 Lucas McDonnell Tue, 16 Jun 2009 17:29:14 +0000 http://lucasmcdonnell.com/?p=452#comment-41898 Interesting -- I hadn't heard of Google Wave before. I'll definitely check it out. Interesting — I hadn’t heard of Google Wave before. I’ll definitely check it out.

]]> By: Minnesota Attorney http://lucasmcdonnell.com/email-the-path-of-least-resistance/comment-page-1/#comment-41798 Minnesota Attorney Mon, 15 Jun 2009 20:50:45 +0000 http://lucasmcdonnell.com/?p=452#comment-41798 I've been hearing about Google Wave addressing some of these problems, especially, how email is fractured. Google Wave seeks to replace some communications that currently exist in email. Learn more about Wave at wave.google.com. I’ve been hearing about Google Wave addressing some of these problems, especially, how email is fractured. Google Wave seeks to replace some communications that currently exist in email. Learn more about Wave at wave.google.com.

]]> By: Lucas McDonnell http://lucasmcdonnell.com/email-the-path-of-least-resistance/comment-page-1/#comment-38508 Lucas McDonnell Tue, 28 Apr 2009 14:46:21 +0000 http://lucasmcdonnell.com/?p=452#comment-38508 I think you've hit the nail on the head, James. Progress has certainly been made in the Web 2.0 sphere, but the enterprise barrier sometimes seems insurmountable. I also like your point about shifting the burden. This is exactly the issue I was trying to point out; parallel systems are often created, but they then get ignored because they're too complicated or difficult to use. Accessibility is also another common issue with these systems -- instead of being built into the way you work every day, they are often 'over there', outside of your normal workspace. I think you’ve hit the nail on the head, James. Progress has certainly been made in the Web 2.0 sphere, but the enterprise barrier sometimes seems insurmountable.

I also like your point about shifting the burden. This is exactly the issue I was trying to point out; parallel systems are often created, but they then get ignored because they’re too complicated or difficult to use. Accessibility is also another common issue with these systems — instead of being built into the way you work every day, they are often ‘over there’, outside of your normal workspace.

]]> By: James Dellow http://lucasmcdonnell.com/email-the-path-of-least-resistance/comment-page-1/#comment-38468 James Dellow Tue, 28 Apr 2009 05:30:30 +0000 http://lucasmcdonnell.com/?p=452#comment-38468 I wrote a short article back in 2005 that identifies those same basic issues related to choosing the right communication tools but also having access to the right tools too. http://www.box.net/shared/6k8cx93sws Since that time some of the best approaches I've seen remove some of the decision making out of sending or sharing, however the downside of removing choice is that we shift the burden into another system rather than actually improving communication. Web 2.0 however appears to offer better model of integration - less automated, but more convenient. We just need to see them filter into the enterprise where email really is a monster. I wrote a short article back in 2005 that identifies those same basic issues related to choosing the right communication tools but also having access to the right tools too. http://www.box.net/shared/6k8cx93sws
Since that time some of the best approaches I’ve seen remove some of the decision making out of sending or sharing, however the downside of removing choice is that we shift the burden into another system rather than actually improving communication. Web 2.0 however appears to offer better model of integration – less automated, but more convenient. We just need to see them filter into the enterprise where email really is a monster.

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